The Institute provides innovative, customized software and service solutions to automate and improve the efficiency of public agencies. IGSR services include:
- NIST audits for small organizations
- business process analysis and re-engineering
- modeling studies
- systems/project management
- custom applications and programming
- technical support
IGSR has developed and implemented solutions in the health information technology area, including UM/HATS and SMART, which is used to connect drug treatment providers and drug courts within Maryland.